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AI ordering at the drive-thru is becoming a test case for everyday automation
From McDonald’s early pilots to chatbot rollouts at Checkers, Rally’s, Wendy’s and Taco Bell, drive-thru ordering is emerging as one of the clearest real-world deployments of conversational AI.
Key Takeaways
- McDonald’s began early AI drive-thru tests in Chicago in 2021.
- Checkers, Rally’s, Wendy’s and Taco Bell have also deployed or tested chatbot ordering systems.
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DT Editorial Team··via theverge.com