A Trillion-Dollar Question for Global Health
Universal health coverage, ensuring everyone can access quality, affordable health care, remains one of the most ambitious targets of the UN Sustainable Development Goals. As governments around the world struggle to deliver on this promise, many have turned to contracting out health services to private providers. But does this approach actually work? A sweeping global review of more than 80 peer-reviewed studies, conducted by researchers in South Africa, Brazil, and India, offers some nuanced answers.
The review, authored by Zoheb Khan, Frederico Haddad, and Leslie London, examined evidence from countries across multiple continents. Their findings reveal that the success or failure of outsourced health care depends far less on whether services are privately delivered and far more on how contracts are structured, monitored, and governed.
Access Improves, Quality Remains Uneven
One consistent finding was that contracting out often improved access to primary care, particularly in peripheral or remote areas where the state's reach and resources were limited. Private providers were able to extend services to communities that government systems had struggled to serve, filling critical gaps in coverage.
However, the impact on service quality remained inconsistent across studies. The review highlighted a fundamental measurement problem: quality was frequently assessed through narrowly defined targets, such as the number of patients seen, rather than actual health outcomes. This creates a system where providers can meet contractual benchmarks while delivering care that falls short of meaningful standards.
Community Participation Makes the Difference
Perhaps the most compelling finding was the role of community participation. When local communities were involved in contract design and monitoring, services improved substantially. The review cited several successful models: Brazil's legally mandated health councils with veto powers over local health decisions, Iran's people's boards of trustees at health centers, and community-driven initiatives in Bolivia and India that were linked to improved maternal and child health outcomes.
These examples demonstrate that democratic participation is not just a nice addition to health care contracting but rather a critical ingredient for success. Without it, services tend to drift toward meeting bureaucratic targets rather than community needs.
The Risks of Weak Oversight
The review also identified serious risks. Weak state contract management capacity frequently led to spiraling costs and poor accountability. For-profit companies sometimes prioritized shareholder value over public health objectives. Technical barriers and fragmented reporting systems frustrated effective oversight, making it difficult for governments to know whether contracted services were actually delivering value.
The researchers concluded that two elements are essential for successful health care outsourcing: building strong state purchasing and oversight capacity, and embedding meaningful democratic public participation into every stage of the contracting process. Without both, the promise of outsourced health care risks becoming an expensive disappointment.
This article is based on reporting by Medical Xpress. Read the original article.




