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AI Agents Are Taking Over Commerce — If They Can Be Trusted
Key Takeaways
- AI agents capable of handling travel bookings and purchases autonomously already exist — the bottleneck is data accuracy and contextual trust
- Agentic systems fail differently: an agent on bad data completes transactions confidently without flagging errors
- First deployments will be narrow and controlled — expense reports, recurring orders, corporate travel — before general consumer autonomy arrives
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DT Editorial Team··via technologyreview.com