News
Salesforce CEO Marc Benioff Says the SaaS Industry Has Survived Apocalypses Before
Amid widespread predictions that AI agents will decimate the traditional software-as-a-service business model, Salesforce CEO Marc Benioff is pushing back, arguing that the SaaS industry has weathered multiple existential threats before. His confidence comes as Salesforce bets heavily on its own AI agent platform.
Key Takeaways
- Salesforce CEO Benioff dismisses predictions that AI agents will kill the SaaS industry
- He argues AI agents depend on platforms like Salesforce for data and infrastructure
- Salesforce's Agentforce platform lets enterprises deploy AI agents within its ecosystem
- The SaaS industry has survived previous disruption predictions from cloud, mobile, and low-code waves
DE
DT Editorial AI··via techcrunch.com