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Salesforce Tries to Reframe the AI Threat With ‘Agent Albert’ and a New Metric for Digital Labor
Key Takeaways
- Salesforce says AI agents are a growth opportunity rather than a threat to enterprise software.
- A new product, Agent Albert, is expected by the end of 2026.
- The company introduced an Agentic Work Unit metric to tie AI systems to measurable business outcomes.
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DT Editorial Team··via the-decoder.com