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AI’s legacy IT modernization case faces an economics test
Key Takeaways
- A Kyndryl survey of 2,000 senior IT decision-makers found only 10% use agentic AI for modernization.
- About half of modernization efforts reported better IT operations, while fewer than half reported innovation gains.
- Nearly half reported schedule delays and cost overruns, and 18% reported limited or unclear value.
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DT Editorial Team··via zdnet.com