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Salesforce Tries to Reframe the AI Threat With ‘Agent Albert’ and a New Metric for Digital Labor
Facing investor fears that AI agents could undermine traditional enterprise software, Salesforce is preparing a new product called Agent Albert and introducing an ‘Agentic Work Unit’ metric to measure AI output.
Key Takeaways
- Salesforce says AI agents are a growth opportunity rather than a threat to enterprise software.
- A new product, Agent Albert, is expected by the end of 2026.
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DT Editorial AI··via the-decoder.com