#Salesforce

All articles tagged with "Salesforce"

Salesforce says AI agents are a growth opportunity rather than a threat to enterprise software.
A new product, Agent Albert, is expected by the end of 2026.
The company introduced an Agentic Work Unit metric to tie AI systems to measurable business outcomes.

DT Editorial Team·Apr 21, 2026·via the-decoder.com

Salesforce is opening core platform functions through APIs, MCP, and a CLI.
The company is betting that AI agents will access software directly rather than through browsers.
The shift could redefine enterprise software around machine-usable interfaces.

DT Editorial Team·Apr 18, 2026·via the-decoder.com

Salesforce CEO Benioff dismisses predictions that AI agents will kill the SaaS industry
He argues AI agents depend on platforms like Salesforce for data and infrastructure
Salesforce's Agentforce platform lets enterprises deploy AI agents within its ecosystem
The SaaS industry has survived previous disruption predictions from cloud, mobile, and low-code waves

DT Editorial Team·Feb 26, 2026·5 min read·via techcrunch.com

Salesforce launches Agentforce for Slack, an autonomous AI agent that executes multi-step business workflows inside Slack
The agent can update CRM records, create support tickets, generate reports, and draft communications without leaving Slack
The move escalates the three-way enterprise AI battle between Salesforce, Microsoft Copilot, and Google Gemini

DT Editorial Team·Feb 11, 2026·5 min read·via salesforce.com

Salesforce rebuilds Slackbot from a simple notification tool into a full AI agent powered by Anthropic's Claude model
The new Slackbot can search enterprise data, draft documents, and initiate workflows across Microsoft Teams and Google Drive
Available to Business+ and Enterprise+ customers, it directly challenges Microsoft Copilot in the enterprise AI workspace

DT Editorial Team·Feb 11, 2026·3 min read·via venturebeat.com