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NYC Becomes First US City to Enforce Click-to-Cancel Subscription Rule
Key Takeaways
- New York City's click-to-cancel rule took effect Thursday, requiring businesses to make canceling a subscription as easy as signing up.
- It is the first municipal click-to-cancel rule in the US to take effect, after an appeals court struck down the federal version on procedural grounds.
- The city estimates the rule will save New Yorkers between $21.5 million and $162.5 million annually.
- Residents can file complaints through a new city portal that officials say avoids a "chatbot doom loop."
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DT Editorial Team··via theverge.com