New
EnergyMore in Energy→
Live Conversations Boost Load Flexibility Enrollment: New Data Shows Higher Uptake and Customer Satisfaction
Proactive outbound calling helps utilities close the gap between awareness and enrollment for load flexibility programs, with higher enrollment rates and positive customer sentiment.
Key Takeaways
- Proactive outbound calling helps utilities close the gap between awareness and enrollment for load flexibility programs.
- Live conversations build trust and cut through digital overload, leading to higher enrollment rates.
DE
DT Editorial Team··via utilitydive.com