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Salesforce Deploys AI Slackbot Agent in Workplace AI Battle
Key Takeaways
- Salesforce launches Agentforce for Slack, an autonomous AI agent that executes multi-step business workflows inside Slack
- The agent can update CRM records, create support tickets, generate reports, and draft communications without leaving Slack
- The move escalates the three-way enterprise AI battle between Salesforce, Microsoft Copilot, and Google Gemini
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DT Editorial Team··5 min read·via salesforce.com